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About Us

About Us

Universal Auto Garage (UAG) is a long-established auto repair shop located in Musaffah Industrial area M9 & M38, Abu Dhabi, UAE., is quickly gaining attention in the neighborhood for fantastic automotive service. Our services are popular for being affordable with best-in-class workmanship. We are a full car service workshop with experience in a broad range of automotive brands and Specialized in all automotive services from mechanical & electrical repairs to body and paintwork. We have the most advanced facilities in 33,000 sq. ft, well-trained technicians equipped with the latest diagnostic tools.

UAG is ready to assist you with any issue with any vehicle from the most complicated drivability problems to oil changes. UAG is committed to giving its customers the best quality work at the best price. Do not hesitate to call and compare for we are confident that we will gain your business.

Universal Auto Garage has extended these services to fleet vehicles and commercial accounts. Minimized Downtime for fleet vehicles means that you save more money by not having vehicles out of service. We also offer discounted rates to Fleet Vehicles.

Universal Auto Garage is located in two places nearby Mussafah 1st Signal, so the convenience is a plus. If you work nearby we’ll drop you at your home or work up to 25 kilometers away from us.

  • Established : 2010
  • Universal Auto Garage (UAG) is a long established auto repair shop located in Mussafah Industrial area M9 & M38, Abu Dhabi, UAE.
  • Specialize in all automotive services from mechanical & electrical repairs to body and paint work.
  • Most advanced facilities in 33000 sqft, well trained technicians equipped with latest diagnostic tool

Our Vision

Our vision is to become the leader in aftermarket service industry throughout the region. Through acquiring state of the art facilities, upgrading of equipment and keeping up with the international trends, by providing extraordinary customer service and high quality auto repair that surpass all competition.At Universal Auto Garage, our key objective is to provide and deliver an exceptional job with a reasonable price. We are glad that we are able to give our customers a good car service experience like those given by the agency but with a competitive price



Our Mission

Our mission is to provide the best and excellent car services and repair experience with utmost quality and integrity. To render service to all vehicles running with warranties and also for late model series.


Our Values

Universal Auto Garage and its employees believe and operate by the following guiding principles: Honesty, Integrity, Customer Service, Quality, Diversity and Innovation.

Board of Directors


Mr. Shabeeb Mohamed Al Dhaheri

Founder & Chairman

Mr. Hilal Saeed Al Dhaheri

Vice Chairman

Mr. Mohamed Shabeeb Al Dhaheri

Director & President (CEO)

Mr. Ahmed Shabeeb Al Dhaheri

Director & Vice President

UAG & Europcar Top Level Management


Mr. George S Khalil

GM Europcar & UAG

Mr. Imad Saad Eddine

Commercial Manager(Europcar & UAG)

Mr. Abdul Sathar Faizal

Service Manager (UAG)

Mr. Michel Ballouz

Accounts Manager(Europcar & UAG)

Mr. Zeeshan Munawar

HR & Admin Manager(Europcar & UAG)

Mr. Dulkharnaini N T

Procurement & Admin Officer (UAG)

Mr. Shinod Sadhanandan

Service Supervisor (UAG)

Mr. Malik Kashif Hussain

Senior Accountant (UAG)

Mr. Sabinlal

Body Shop In-charge (UAG)

Our Clients

Our commitment to delivering exceptionally high quality work to our customers; and the use of modern high-tech equipment, has resulted in many vehicle owners and insurers to come to our garage for all their service maintenance and accident repairs. Our customers consider us to be an Excellent and Cost Effective Alternative to Agency Workshop that provides services at par with the Agencies, if not, better.